Customer Service
Phone numbers, email addresses and hours of operation for IgLou are listed below. If you have any questions, please call us at (800) 436-4456 or contact us online
Technical Support
+1 502-966-3848
Mon-Fri: 9am – 5:30pm | Sat-Sun: Closed
Internet Repair: Available 24/7/365
Online support request or email support@iglou.com
Billing and Online Payments
IgLou’s Online Account ManagerMake online payments • Request changes • Report trouble
Print recent invoices • Change passwords
New Registrations and Sales
+1 800-436-4456
Mon-Fri: 9am – 5:30pm | Sat-Sun: Closed
Internet Services: Order online
Other: Online contact form or email sales@iglou.com
Network Status & Outages
To view network status and any active outages, please visit our Network Status page. To report an outage of your home or business Internet access, please use our automated trouble-reporting system by calling 800-436-4456 and choose option #2.
+1 502-966-3848 – support@iglou.com
Feedback
Have a suggestion or a problem that you haven’t been able to resolve? Please email feedback@iglou.com and let us know. We will help make sure you receive immediate attention to your own unique situation.
Abuse and DMCA Complaints
Please report violations of IgLou’s Terms of Service or send notifications of claimed infringements to abuse@iglou.com.